Privacy
PRIVACY POLICY
Our mission
Undici&Ventisette is attentive to the protection of client
confidentiality and the protection of identifiable personal
information. We try to create an experience that meets the needs of
our guests in a responsible manner using the information provided
to us, and we are committed to respect client confidentiality and
to adhere to the principles of data protection and international
laws concerning confidentiality
This privacy policy (Policy) provides an explanation of the
information we collect, use and how we make use of such information
would improve navigation on our customer's websites and the
relationship with us. We want to help you make informed decisions,
so please take a moment to read the sections that follow
TYPES OF INFORMATION COLLECTED
Undici&Ventisette collects information about its guests and
visitors to their websites in order to provide an experience that
meets the needs of guests and visitors. The information may be
collected during: (i) reservations or requests for information,
(ii) purchasing products, (iii) registration for membership
programs, (iv) the sending of the application form of employment or
(v) answers to our communications (e.g. surveys, promotional
offers, or reservation confirmations). We try to collect only the
information provided in an informed manner and, if necessary, with
the consent of the customer. The types of identifiable personal
information collected may include name, home address, workplace and
e-mail, telephone and fax number, credit card information, birth
date, gender, and lifestyle information such as preferences for
rooms, leisure activities, names and ages of children and other
information necessary to meet special requests (e.g. health
conditions that require special room accommodations)
Undici&Ventisette may also collect non-identifiable personal
information, such as the ways of utilization of our websites,
communication preferences, travel habits, aggregated data on stays
and responses to promotional offers and surveys
When you reserve or purchase travel services through this site,
the information provided by the user are sent to the airline
company, car rental company, hotel, travel package seller or other
third parties involved in the organization of trip
Moreover, if the user is registered as a member of a promotional
program, Undici&Ventisette can store information about you in a
promotional profile. The site is designed so as to minimize the
need to re-enter that information from the profile on the various
promotional reservation forms that appear when you use the site.
The profile information may be used by Undici&Ventisette to
automatically fill in promotional forms that appear when the user
navigates the site for information and reservations, and when you
use any other sites linked to this. When you browse, reserve or
purchase travel services through such sites, the information may be
provided to vendors or third parties involved in providing travel
services
This site contains links to other websites that may collect
identifiable personal information about you. When you click on one
of these links, you enter another website on which this site has no
responsibility. We invite you to read the privacy policies of these
sites, as their rules may differ materially from the "online
privacy" of Undici&Ventisette
In addition to the circumstances described above,
Undici&Ventisette may disclose information where this is
necessary to comply with applicable law or court order, at the
request of other governmental authorities or courts, or in good
faith that disclosure is necessary or advisable, including, without
guidance, to protect the rights or property of
Undici&Ventisette when there is reason to believe that
disclosing the information is necessary to identify, contact or
bring legal action against individuals who might interfere, whether
in an intentional way or not, with the rights or properties of
Undici&Ventisette, or in case of potential harm to others
caused by such activities
PURPOSE OF THE COLLECTION, PROCESSING AND DISCLOSURE
Collection and Use
Undici&Ventisette is committed to providing information
concerning the collection and use of identifiable personal
information provided to or collected from visitors during use of
the websites, products and services. It is our policy not to
require information unless this is necessary, or that you intend to
use it. Some of the primary purposes of the collection of
identifiable personal information include:
provision of services such as transaction processing (e.g. make a
reservation, respond to inquiries or complete an order for a
product);
marketing and customer communications in relation to the products
and services offered by Undici&Ventisette, its partners in the
marketing strategies and other reputable third parties;
conducting market research via surveys to better meet customer
needs, improve the effectiveness of our websites, the experiences
of guests in our hotels and the various types of communications,
advertising campaigns and / or promotional activities
It will always be offered to the customer the opportunity to
choose not to send your identifiable personal information, or to
decide what communications you want to receive from us. However,
this could have effects on the conduct of certain transactions. For
example, the choice not to provide a name will prevent the
processing of reservations
Development and divulgation
In most cases, the information provided are added to a local or
global database. During the processing of the information, it may
be necessary to transfer customer's identifiable personal
information to companies affiliated to Undici&Ventisette, or
third-party service providers in Italy and around the world for the
purposes outlined in this privacy policy . As a general practice,
Undici&Ventisette does not sell, rent or give physical
possession of customer's identifiable personal information to third
parties not affiliated and being outside of the system
Undici&Ventisette. The situations in which
Undici&Ventisette may disclose customer information to others
include:
if the client has given his consent to act in that way;
in situations where it is required the sharing or divulgation of
information in order to offer customers the products and services
you want (e.g. a vacation package);
when companies or service providers that perform activities on
behalf of Undici&Ventisette require such information (e.g.
credit card processing, customer support services, management of
market research and database management services);
when a hotel or other property leaves the system
Undici&Ventisette and need access to identifiable personal
information to facilitate the customer's business operations
or meet contractual obligations;
in the event of a merger or in case Undici&Ventisette is
acquired by another company;
where necessary to meet legal or regulatory requirements or
obligations arising from the application of applicable law or court
order;
in case of emergency, in order to safeguard life, health or
property of individuals
In the case of information sharing under the terms outlined above,
we will try to limit the scope of the information provided to the
minimum necessary to ensure the execution of the function. Unless
prohibited by legal process, we require third parties to protect
the identifiable personal information of our customers and to
comply with the laws and regulations regarding privacy
CONSENT
To meet the commitment to keep customers informed, we can write,
send e-mail, call or contact the customer so to inform them of new
products and services, or special offers, events, enhancements, or
other important information from Undici&Ventisette that may be
of interest. The customer may also receive mailings or other
communications from carefully selected third parties. We always
offer customers the ability to reject part or all of these
communications by following the instructions included in our
e-mails or other communications, or by contacting
Undici&Ventisette
If the customer is enrolled as a member of this website, he or she
may also select the preferences for our communications updating the
email preferences in their profile
We want to keep our guests and visitors informed and able to
exploit the advantages offered by Undici&Ventisette and its
partners in marketing strategies. However, in the event of
customers living outside of Italy, some regulations regarding
confidentiality may request authorization from the customer to
receive unsolicited information from us
In some cases the customer's permission will be implied in the
nature of the requested service or transaction. For example,
Undici&Ventisette may collect and use identifiable personal
information provided in a voluntary or behavioral data and
information collected in aggregate form. In addition, authorization
by the customer will be deemed given for communications necessary
for the implementation of the transactions and services
requested
Under certain circumstances, it may be required to obtain explicit
authorization by the customer in cases of collection of information
deemed sensitive by their nature by certain regulations concerning
confidentiality of data (e.g. targeted information to reveal racial
or ethnic origin, political opinions or health conditions)
TRANSFER OF DATA ABROAD
The nature of our business and our operations may require the
transfer of information concerning the client, including
identifiable personal information to other companies, properties,
operations centers, data centers or service providers of the group
that may be located in countries other than that of the client.
Although the data protection and other laws of various nations may
be less extensive than those of the customer's country,
Undici&Ventisette will take the necessary measures to ensure
that identifiable personal information of customers are
protected and managed as described in this privacy policy
ACCESS TO PERSONAL IDENTIFIABLE INFORMATION
In order to ensure that the customer's identifiable personal
information is accurate and up to date, we encourage customers to
review regularly and update the information when needed (e.g. in
the case of changes of residence in the address or of the e-mail,
or if you want to add an additional method of communication). If
the customer is registered as a member of our website he or she may
review and update their online profile, or request the assistance
of a customer service representative; if the customer is not
registered, he or she may review and update their identifiable
personal information contacting our office in piazza della
Maddalena 6, or sending email, and requiring a login form. In an
attempt to prevent the unauthorized disclosure of customer's
identifiable personal information, customers may be asked to
provide proof of identity (or other authentication documents) and
fill out a form to request access. Access to identifiable personal
information from customers that are not members cannot be provided
by telephone
If, upon review, the customer wishes to deactivate their
membership profile, or update their identifiable personal
information, we will try to do what is required quickly. In
occasional circumstances, the information which is requested to be
deleted can be stored in archives for a certain period of time to
resolve in a proper way disputes or issues that are connected to
the localization and resolution of faults. In addition, some
information may be stored indefinitely on systems "back up" or
within log files due to technical limitations or financial or legal
requirements. Consequently, not all of the identifiable personal
information will be removed entirely in response to customer
demand
PROTECTION OF SECURITY
Undici&Ventisette recognizes the importance of information security, and revises and improves constantly the technical, physical and logical rules and safety procedures. All the websites and servers owned by Undici&Ventisette are equipped with security measures that help protect all customer's identifiable personal information that are placed under its control against loss, misuse and alteration. Although it is not true anywhere else on the internet that there is a "guaranteed security", the customer information is safeguarded by using systems of protection of both procedural and technical nature, including password controls, "firewalls" and the use of encryption methods to protect customer's data interception and hacking while in transit
ONLINE TECHNOLOGIES
Undici&Ventisette may use cookies, invisible pixels and web
beacons in order to obtain information about you while browsing on
their websites. A cookie is a small text file that is sent to the
customer's browser from a web server and stored on your computer
hard drive. It assigns the computer a unique identifier number
which, in turn, becomes the customer's ID card upon subsequent
visits to websites of Undici&Ventisette
Cookies were designed to save time, because they help to provide
the customer with a customized experience without having to ask for
preferences during each visit to the web pages. The cookies from
our websites are not designed to damage files of the client, nor
can they read information in other files on your computer hard
drive
Cookies also help us provide you with personalized online
experience in the following ways:
remember your username and password for future visits and thus
make it easier and faster to log;
ensure the display of frames and appropriate content;
ensure the provision of all required information;
help provide information relevant and responsive to the customer's
interests and location
Cookies are only limited to our web sites, and do not follow the
client when surfing the internet after he abandoned
Undici&Ventisette websites. We track usage of our websites to
better meet customer needs and to make it easier to find
information in the future. In addition to cookies from
Undici&Ventisette, a number of third parties may place cookies
on your computer's hard drive. Undici&Ventisette is not
responsible for the presence or absence of third-party cookies, or
for technological capabilities or practices employed by third
parties in conjunction with cookies
If you prefer not to take advantage of the benefits of cookies,
you can set your internet browser to manage cookies in other ways.
Depending on the type of browser used, you can configure your
browser to: (i) may be required to accept or decline cookies from
time to time or (ii) can be avoided at all that your browser
accepts cookies. Refer to the supplier or manufacturer of the web
browser for specific details about cookie security. However,
rejecting cookies may affect your ability to perform certain
transactions on our websites and our ability to recognize the
customer's upon returning to our websites
Undici&Ventisette also uses invisible pixels, sometimes called
web beacons, to count the number of visitors from certain web
pages. The information collected from invisible pixels is used and
reported in aggregate form and does not contain identifiable
personal information. Undici&Ventisette can use this
information to improve marketing programs and content
LINKS TO OTHER WEB SITES
To meet the needs of our customers, Undici&Ventisette provides
links to other websites for convenience and for information.
Undici&Ventisette is not responsible for the content or
materials presented in the independent websites, including, without
limitation, advertising and marketing practices. While protecting
customer information on its owned or operated websites,
Undici&Ventisette cannot control the privacy policies of
websites of third parties, including websites owned or controlled
by independent dealers, third party owners of hotels, places of
residence, timeshare or residences that can use the trademarks of
Undici&Ventisette or websites not controlled or authorized by
Undici&Ventisette. The third-party websites accessed through
links on our websites have distinct privacy policies and data
collection practices and security measures. Undici&Ventisette
is not responsible for the practices, standards and security
measures implemented by third-party websites on their property. To
request information on practices and privacy policies and security
measures, we invite you to contact those third parties before
providing identifiable personal information. It is recommended to
review the information and the privacy policies of the linked
websites to understand how those sites collect, use and store
information
MINORS
Undici&Ventisette does not accept contacts, does not seek to obtain nor does it wish to receive identifiable personal information from children; as a form of protection against children, upon enrollment of a new visitor to any of the websites managed by us, Undici&Ventisette always requires the input of the user's birth date. Despite these caveats, it is not always possible to determine the age of people who access and use our websites. If a minor (as defined by applicable law) provides data without the consent of a parent or guardian, you are encouraged to contact us to request the removal of such information and unsubscribe the child from future marketing communications from Undici&Ventisette
CONTACT US
If you want to update your information, modify your communication
preferences, or if you do not want to receive future marketing
communications from Undici&Ventisette, you can contact
us:
by e-mail:
undici.ventisette@pec.it
by phone:
+39 06 688.055.37
by fax:
+39 06 682.185.14
writing to:
Undici&Ventisette S.r.l.
via della Scrofa, 16
00186 Rome
Italy
UPDATES TO PRIVACY
Undici&Ventisette may change this Privacy Policy to comply
with changes in regulations, business needs or to meet the needs of
customers, properties, partners, marketing strategies and service
providers. Updated versions will be published on our website and
date stamped so you can know the latest update of our Privacy
Policy.
Rome, 20 November 2011